{"id":3142,"date":"2025-04-11T10:03:49","date_gmt":"2025-04-11T10:03:49","guid":{"rendered":"https:\/\/bfsmwork.demoserver-obskura.eu\/?page_id=3142"},"modified":"2026-03-17T07:42:49","modified_gmt":"2026-03-17T07:42:49","slug":"ueber-uns","status":"publish","type":"page","link":"https:\/\/bfsm.eu\/en\/ueber-uns\/","title":{"rendered":"About us"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

About us<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\t\t\t
\n\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
\n\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tBFSM Schadenermittlung GmbH \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tDetective Agency for Corporate Clients\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\t\t\t
\n\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
\n\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tBFSM Schadenermittlung GmbH \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tInvestigation for Insurance Companies\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Our history<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

BFSM Schadenermittlung GmbH has its roots in the SERVATIO private investigator agency. It was founded in 1987 by Franz Mader, who at the time already had 17 years\u2019 experience in the criminal investigation department of the Austrian police force.<\/p>

We first began working with Austrian insurance companies back in the early 1990s, and this was followed a short while later by international contracts. By focusing on the specific requirements of the insurance industry, not only did our expertise grow, but so did demand. This ultimately led to SERVATIO being renamed the \u2018B\u00fcro f\u00fcr Schadenermittlung\u2019 (Claims Investigation Office).<\/p>

Our assignments increasingly took us beyond national borders \u2013 initially to Central and South-Eastern Europe, and later far beyond, ultimately resulting in the creation of an international network.<\/p>

2010 saw an important milestone reached: The change of leadership led to the \u2018Claims Investigation Office\u2019 becoming the limited liability company BFSM Schadenermittlung GmbH. Since then, both the management and professional leadership have been in the hands of Bernhard Mader, the founder\u2019s son.<\/p>

Today, the team at BFSM Schadenermittlung GmbH offers its services across the board in companies of any industry. In addition to our ongoing close collaboration with the insurance industry, we help companies across a wide range of sectors to clarify matters of commercial significance, preventing financial losses and presenting evidence that stands up in court.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t

What matters to us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\t
People <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Our team is made up of people from a wide variety of backgrounds and with a range of previous careers. Each individual brings specific skills to the table, which serve as valuable resources for us. We take a pragmatic approach and seek creative solutions that deliver economically sound results \u2013 tailored to our clients\u2019 needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Professionalism <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Professionalism, integrity and trust are our top priorities, both within the team and in our dealings with our customers.<\/p>

Our investigators operate within the legal framework available to them and are legally bound to maintain confidentiality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Respect <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Respect and openness towards other ethnic groups, cultures and religions are fundamental principles for us and form an important basis for successful cross-border investigations.<\/p>

We are always mindful of our responsibility to act on behalf of our client and, as such, to represent them. The health and safety of our employees and partners always takes precedence over our company\u2019s commercial interests.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

\n\t\t\t\t\n\t\t\t\t\t
Specialists <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

We are both generalists and specialists. As generalists, we deal with a wide variety of challenges.<\/p>

As specialists, we identify the relevant aspects in each case, carry out the necessary investigations and present the results to our clients with the utmost care.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Home\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n
\n\t
\n\t\t\n\t\t\t
\n\t\t\t\t\"Home\t\t\t\t
<\/span><\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t\t
\n\t\t\t

\u00d6sterreichischer Detektiv-Verband<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>

\n\t
\n\t\t\n\t\t\t
\n\t\t\t\t\"Association\t\t\t\t
<\/span><\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t\t
\n\t\t\t

Association of European Investigators <\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>

\n\t
\n\t\t\n\t\t\t
\n\t\t\t\t\"Home\t\t\t\t
<\/span><\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t\t
\n\t\t\t

Council of International Investigaters<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>

\n\t
\n\t\t\n\t\t\t
\n\t\t\t\t\"Home\t\t\t\t
<\/span><\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t\t
\n\t\t\t

International Association of Special Investigation Units<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article><\/div><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

BFSM Schadenermittlung GmbH Berufsdetektei f\u00fcr Firmenkunden BFSM Schadenermittlung GmbH Schadenermittlung f\u00fcr Versicherungen Unsere Geschichte Die BFSM Schadenermittlung GmbH hat ihre Wurzeln in der Detektei SERVATIO. Gegr\u00fcndet wurde sie 1987 von Franz Mader, der damals schon 17 Jahre Erfahrung im Kriminaldienst der \u00f6sterreichischen Exekutive mitbrachte. Schon Anfang der 90er-Jahre arbeiteten wir erstmals mit \u00f6sterreichischen Versicherungen zusammen […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3142","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n\u00dcber uns - BFSM<\/title>\n<meta name=\"description\" content=\"Die BFSM Schadenermittlung GmbH hat ihre Wurzeln in der Detektei SERVATIO. Gegr\u00fcndet wurde sie 1987 von Franz Mader.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bfsm.eu\/en\/ueber-uns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00dcber uns - BFSM\" \/>\n<meta property=\"og:description\" content=\"Die BFSM Schadenermittlung GmbH hat ihre Wurzeln in der Detektei SERVATIO. Gegr\u00fcndet wurde sie 1987 von Franz Mader.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bfsm.eu\/en\/ueber-uns\/\" \/>\n<meta property=\"og:site_name\" content=\"BFSM\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-17T07:42:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bfsm.eu\/wp-content\/uploads\/2023\/10\/shape-11.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u00dcber uns - BFSM","description":"BFSM Claims Investigation GmbH has its roots in the SERVATIO detective agency. It was founded in 1987 by Franz Mader.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bfsm.eu\/en\/ueber-uns\/","og_locale":"en_US","og_type":"article","og_title":"\u00dcber uns - BFSM","og_description":"Die BFSM Schadenermittlung GmbH hat ihre Wurzeln in der Detektei SERVATIO. Gegr\u00fcndet wurde sie 1987 von Franz Mader.","og_url":"https:\/\/bfsm.eu\/en\/ueber-uns\/","og_site_name":"BFSM","article_modified_time":"2026-03-17T07:42:49+00:00","og_image":[{"width":800,"height":720,"url":"https:\/\/bfsm.eu\/wp-content\/uploads\/2023\/10\/shape-11.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bfsm.eu\/ueber-uns\/","url":"https:\/\/bfsm.eu\/ueber-uns\/","name":"\u00dcber uns - BFSM","isPartOf":{"@id":"https:\/\/bfsm.eu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bfsm.eu\/ueber-uns\/#primaryimage"},"image":{"@id":"https:\/\/bfsm.eu\/ueber-uns\/#primaryimage"},"thumbnailUrl":"https:\/\/bfsm.eu\/wp-content\/uploads\/2023\/10\/shape-11.png","datePublished":"2025-04-11T10:03:49+00:00","dateModified":"2026-03-17T07:42:49+00:00","description":"BFSM Claims Investigation GmbH has its roots in the SERVATIO detective agency. It was founded in 1987 by Franz Mader.","breadcrumb":{"@id":"https:\/\/bfsm.eu\/ueber-uns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bfsm.eu\/ueber-uns\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bfsm.eu\/ueber-uns\/#primaryimage","url":"https:\/\/bfsm.eu\/wp-content\/uploads\/2023\/10\/shape-11.png","contentUrl":"https:\/\/bfsm.eu\/wp-content\/uploads\/2023\/10\/shape-11.png"},{"@type":"BreadcrumbList","@id":"https:\/\/bfsm.eu\/ueber-uns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/bfsm.eu\/"},{"@type":"ListItem","position":2,"name":"\u00dcber uns"}]},{"@type":"WebSite","@id":"https:\/\/bfsm.eu\/#website","url":"https:\/\/bfsm.eu\/","name":"BFSM","description":"Schadenermittlung & Berufsdetektei","publisher":{"@id":"https:\/\/bfsm.eu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bfsm.eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/bfsm.eu\/#organization","name":"BFSM","url":"https:\/\/bfsm.eu\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bfsm.eu\/#\/schema\/logo\/image\/","url":"https:\/\/bfsm.eu\/wp-content\/uploads\/2023\/09\/BFSM-Logo-NEU-1.png","contentUrl":"https:\/\/bfsm.eu\/wp-content\/uploads\/2023\/09\/BFSM-Logo-NEU-1.png","width":2048,"height":902,"caption":"BFSM"},"image":{"@id":"https:\/\/bfsm.eu\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/bfsm.eu\/en\/wp-json\/wp\/v2\/pages\/3142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bfsm.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bfsm.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bfsm.eu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bfsm.eu\/en\/wp-json\/wp\/v2\/comments?post=3142"}],"version-history":[{"count":0,"href":"https:\/\/bfsm.eu\/en\/wp-json\/wp\/v2\/pages\/3142\/revisions"}],"wp:attachment":[{"href":"https:\/\/bfsm.eu\/en\/wp-json\/wp\/v2\/media?parent=3142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}